Privacy Policy

1. Introduction

ForgeTrader Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services ("the Service").

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, and password when you register
• Exchange API keys: Encrypted and stored securely using AES-256 encryption
• Trading configuration: Strategy selections, parameter settings, and coin preferences
• Payment information: Processed securely through our payment provider (Stripe). We do not store credit card numbers
• Support communications: Messages and information you provide when contacting support

2.2 Information Collected Automatically

• Usage data: Pages visited, features used, interactions with the dashboard
• Device information: Browser type, operating system, screen resolution
• Log data: IP address, access times, referring URLs
• Trading data: Trade execution logs, performance metrics, and strategy analytics (from your connected exchanges)

3. How We Use Your Information

• Providing, maintaining, and improving the Service
• Executing trades on your behalf through your exchange API keys
• Running optimization algorithms on your trading parameters
• Generating performance analytics and reports
• Processing payments and managing subscriptions
• Communicating with you about the Service, updates, and support
• Detecting, preventing, and addressing security issues
• Complying with legal obligations

4. Data Security

We implement robust security measures to protect your data:

• Encryption at rest: All sensitive data, including API keys, encrypted with AES-256-GCM
• Encryption in transit: All communications secured with TLS 1.3
• Access control: Role-based access with multi-factor authentication for team members
• Infrastructure: Hosted on SOC 2 compliant cloud infrastructure
• Monitoring: 24/7 security monitoring with automated threat detection
• Backups: Encrypted backups with geographic redundancy

5. Data Sharing

We do not sell your personal information. We may share data with:

• Cryptocurrency exchanges: Trade instructions sent via API to execute your configured strategies
• Payment processor: Stripe processes subscription payments
• Infrastructure providers: Cloud hosting and monitoring services
• Legal requirements: When required by law, regulation, or legal process

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Trading history and performance data are retained for analytics purposes. After account deletion, we retain certain data as required by law or for legitimate business purposes (e.g., fraud prevention) for up to 12 months.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Objection: Object to processing of your personal data for certain purposes

To exercise these rights, contact us at privacy@forgetrader.com.

8. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how you use the Service. You can control cookie settings through your browser preferences.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or concerns, contact us at privacy@forgetrader.com.